How can we help you?
Search our knowledge base or browse categories below
Getting Started
Click 'Get Started Free' on the homepage or 'Sign Up' in the header. You can sign up with email or use social login with Google or GitHub.
Yes! trakappli offers a generous free forever plan with unlimited applications, AI extraction, and all core features. Premium plans with advanced analytics are coming soon.
After logging in, click the 'Add Application' button on your dashboard. Fill in the job details manually, or use our AI feature to extract data from job posting URLs.
Features & Usage
Our AI integration with Google Gemini analyzes job posting URLs and automatically extracts key information like position, company, location, required skills, and job description. Simply paste the URL and let AI do the work!
Yes! You can easily update application statuses by dragging and dropping cards between columns in the Kanban view, or by editing the application directly. Status options include Applied, Interview, Offer, Rejected, and Withdrawn.
Click the 'Export' button in your dashboard header to download all your applications as a CSV file. This is useful for backup or importing into other tools.
Absolutely! Use the search bar to find applications by position, company, or skills. You can also filter by status and date range, and sort by various criteria.
Account & Data
Absolutely. We use bank-level encryption, secure cloud storage, and never share your data with third parties. Your job search is completely private.
Yes, you can delete your account at any time from the Settings page. This action is permanent and will remove all your data.
Go to Settings > Account to update your email address or change your password. You'll need to verify your current password for security.
Troubleshooting
Make sure you're pasting a valid job posting URL. If it still doesn't work, you can always add the information manually. Contact support if the issue persists.
Check your spam/junk folder first. Then verify your email settings in Settings > Notifications. Make sure notifications are enabled.
This usually happens due to connectivity issues. Check your internet connection and try again. If the problem persists, clear your browser cache or try a different browser.
Still need help?
Can't find what you're looking for? Send us a message and we'll get back to you within 24 hours.